Privacy Policy

At Glendale Heights Family Dental, we are committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our office, use our services, or choose to receive SMS messages from our practice.

1. About This Privacy Policy

This policy applies to all interactions with Glendale Heights Family Dental, including in-office visits, online activities, and SMS communications. It outlines your rights and how we handle your information responsibly.

2. What Information We Collect

We gather information to provide you with the best care and communication:

• Your Contact Info: Name, phone number, and email address
• Treatment Details: Appointments, dental history, and treatment preferences
• Billing Information: Insurance and payment records
• Messages and Responses: Emails, phone calls, and texts you choose to receive
• Online Interactions: Data from our website, such as IP addresses or site usage

We do not collect sensitive information through text messages.

3. How We Use Your Information

We use your details to make your experience smooth and personal:

• Send appointment reminders or confirmations
• Notify you of office updates, treatment information or schedule changes
• Share occasional news, special offers or patient resources
• Answer your questions and improve our services

For text messages, we send reminders, updates, and notifications. The number of messages can vary depending on your visits and services. Standard message and data rates may apply.

4. Text Message Consent

When you provide your phone number and opt in, you agree to receive messages from Glendale Heights Family Dental. This is completely optional and not required for care.

• If you are under 18, a parent or guardian must give consent
• Reply STOP anytime to stop messages
• Reply HELP or contact us if you need assistance

5. Sharing Your Information

We do not sell or rent your information. We may share it only when necessary to:

• Coordinate care with other healthcare providers
• Submit claims to insurance companies
• Work with trusted service partners who help us operate efficiently
• Comply with laws or respond to legal requests

6. Your Rights

You can:

• Request a copy of your information
• Ask us to correct or update your records
• Limit how we use or share your data
• Stop receiving text messages at any time
• Report any concerns about how your information is handled

7. Keeping Your Information Safe

We take your privacy seriously and use multiple layers of protection to safeguard your information. This includes secure electronic systems and careful handling of all records. We continuously review our procedures to maintain the safety of your data.

8. Get In Touch

For any questions about your privacy or text messages, contact:

Glendale Heights Family Dental

Address: 1177 Bloomingdale Rd, Glendale Heights, IL 60139

Email: office@ghfdental.com